Privacy Policy
Introduction
At JP’s Cleaning Concepts, we are committed to protecting your privacy and ensuring that your personal information is handled securely and responsibly. This Privacy Policy outlines how we collect, use, and safeguard your information.
Information We Collect
We collect personal information to provide and improve our services. The types of information we collect include:
- Contact Information: Name, address, phone number, and email address.
- Service Details: Information about your cleaning needs, preferences, and service history.
- Payment Information: Credit card details, billing addresses, and other payment-related information.
- Website Usage: Data on how you interact with our website, such as IP address, browser type, and pages visited.
How We Use Your Information
We use the collected information for the following purposes:
- Service Delivery: To schedule, perform, and manage cleaning services.
- Customer Support: To respond to your inquiries, provide assistance, and improve our customer service.
- Billing and Payments: To process payments and manage billing information.
- Communication: To send you service-related updates, promotional offers, and newsletters (you can opt out at any time).
- Improvement: To enhance our website, services, and customer experience based on usage data and feedback.
Information Sharing and Disclosure
JP’s Cleaning Concepts respects your privacy and does not sell or share your personal information with third parties except in the following circumstances:
- Service Providers: We may share information with trusted third-party service providers who assist us in operating our business and providing our services, such as payment processors and IT support.
- Legal Requirements: We may disclose your information if required to do so by law or in response to valid requests by public authorities (e.g., a court or government agency).
- Protection of Rights: We may share information to protect our rights, property, or safety, or that of our clients or others.
Data Security
We implement appropriate technical and organizational measures to safeguard your personal information against unauthorized access, alteration, disclosure, or destruction. This includes secure servers, encryption, and access controls.
Data Retention
We retain your personal information only for as long as necessary to fulfill the purposes for which it was collected or to comply with legal, regulatory, or internal policy requirements.
Your Rights
You have the right to:
- Access: Request access to the personal information we hold about you.
- Correction: Request correction of any inaccurate or incomplete information.
- Deletion: Request deletion of your personal information, subject to certain exceptions.
- Opt-Out: Opt out of receiving marketing communications from us.
To exercise these rights, please get in touch with us using the contact information provided below.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any significant changes by posting the updated policy on our website and indicating the date of the latest revision.
Contact Us
If you have any questions or concerns about this Privacy Policy or our data practices, please get in touch with us:
- Phone: 206-899-6537
- Email: Prestonjacques6@gmail.com
- Address: 523 Sylvan Ave, 5th Floor Mountain View, CA 94041USA
By using our services, you agree to the terms of this Privacy Policy. Thank you for trusting JP’s Cleaning Concepts to meet your cleaning needs.